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Manchester & London Solicitors


Employment Law

Employee Grievance

Expert Solicitors in Manchester and London specialising in Employee Grievance

A grievance is a concern or problem an employee has about the workplace. It can be any employment related issue from health and safety to harassment to an issue with the terms and conditions of employment. 

When faced with a conflict or issue at work there will always be grievance procedures you can follow to attempt to solve the issue in house. Taking a case to the Employment Tribunal is expensive and takes a long time. If you can come to a satisfactory resolution with your employer using the in-house procedure it may work out better for everyone concerned. 

How to Raise A Grievance

There is no set way to raise a grievance, every workplace will have their own policy. ACAS has developed a Code of Practice for dealing with complaints and grievances. Whilst the code is not legally binding an employer must have some form of grievance procedure in place.

Generally the process for a grievance is:

  • Write a letter to your employer;
  • Employer invites you to a meeting. You have the right to be accompanied by a colleague of Union representative at this meeting;
  • Employers decision;
  • Appeal of the employer’s decision;
  • Employers final decision

If you are not happy with the final decision you will need to take your complaint to the Employment Tribunal.

Should I Try To Solve The Dispute Informally?

If your grievance is minor, you may be better off approaching your grievance with HR informally, or your line manager. Going through the formal grievance procedures may cause tensions in the office, and you may not want to do this for a minor issue. 

However, if your dispute is a more major issue you can still approach it informally. The benefit is that your employer may offer you a settlement agreement without going through the formal procedure. ACAS encourages employee to attempt to resolve issues informally to prevent tension between colleagues.

How Can Monarch Solicitors Help?

Our specialist employment solicitors have decades of experience dealing with employment issues. They are well equipped to deal with a whole manner of different cases no matter how big or small. 

Our team have had great success negotiating settlement offers, taking claims to the Employment Tribunal, and many more. Every person we represent receives the same high quality of treatment and personal service.

Contact Our Employment Lawyer Today

Whatever your issue our employment solicitors are here to help.

Call us on 0330 127 8888 for an initial consultation. Or email us on [email protected] and one of our team will get back to you.

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Most frequent questions and answers

Any employee in a business who has a concern, problem, or complaint can raise a grievance. 

You can choose to settle an issue informally. The ACAS Code insists on settling any issues informally in the first instance. However, if there is still no agreement, then you should consider handling the issue formally by raising a grievance.

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